W3C QA - Be Strict to Be Cool! - slide "Quality Assurance: Why?"

Imagine a world where you will not be able to use the same road for cars of different brands
Ex: Development cost for websites
Need for better implementation of W3C specifications
No fight on format, but fight on quality (Browsers war)
internal QA:
- Specification
- Process Document, Working Group life
- W3C Web site
external QA:
- content -> tools -> service (Ex: HTML validation)
Should we do more and how? (Education and Outreach, Certification)