– DRAFT –
Silver Errors Subgroup

Walk through development of Errors User Needs Summary

Walkthrough of the user needs summary

Sarah: error flows inventory that has all the flows we want to address with the guidelines
… in the beginning of January, duplicated the error flows inventory and made a copy
… to pull out user needs and reconcile into another document
… took the common user needs and functional needs and put them in the Error User Needs Worksheet
… ended up with categories of user needs to address with guidelines
… the common outcomes are in the outcome column
… guidelines for groups of user needs that were emerging
… took sample from the public working draft as a sample
… error user needs summary is created from the guidelines and outcomes in the worksheet

Review draft of Errors User Needs Summary

Sarah: by the end of this month, to have the user needs summary document ready

<sarahhorton> Errors Scope Statement: https://docs.google.com/document/d/1XlT8IWlD9crki24ILyzbmQUjxZzl0Cv5jGa8m5gmQRo/edit#heading=h.u38ovc5bo6c0

<sarahhorton> Error F;

<sarahhorton> Error Flows Inventory: https://docs.google.com/document/d/1Fix0uwC0vODgiKl09lMF77FMdd52u64KG9_-N86r4UE/edit

<sarahhorton> Errors User Needs Worksheet: https://docs.google.com/spreadsheets/d/1BEzSKUsoMQZAwLY5uM5T4Jk7vqKruQT8EaheijQJ7nk/edit#gid=14365122

<sarahhorton> Errors User Needs Summary: https://docs.google.com/document/d/1mTrr0hSsQrApmC4N0tF4fQOF-PiLsK-FNZproi7WQcA/edit#

Sarah: error notification an example

in the user needs summary document

Sarah: outcomes and guidelines can come later

Discuss next steps for Errors User Needs Summary (to complete by end of January)

Sarah: Dividing up the different worksheets
… the other activity would be to talk about which ones to include in guidelines
… have people on the team read through and write down the guidelines for user needs
… to summarize, things to do
… task 1: complete the error user needs worksheet

task 2: review the error user needs that are in the worksheet and identify which have related guidelines
… note, not formal guidelines

task 3: review user needs, and in the worksheet, comment on them
… related to whether it should be included in guidelines, scope, other feedback
… the user needs that people identified - common and unique
… that they are represented in the worksheet
… works as an asynchronous task

Sarah to create a message on basecamp
… first step to make sure content each created is represented in the worksheet
… and then to review other points
… it's a draft to share with Silver and we will get feedback

<Todd> Apologies, my phone is ringing off the hook today.