present_+ Karen Myers
<benoit_> meeting on teams link?
on Zoom
https://mit.zoom.us/j/95434061938
<benoit_> may I have the link?
<benoit_> thanks
<scribe> scribenick: nicktr
joshue: I can provide the
Accessibility and you can provide the merchant experience
... for background, I'm looking at many aspects of emergent
aspects of technology in A11y for the w3c
... there are lots of established technologies but what about
things that are emerging?
... virtual reality
... immersive technology
... web of things
... and then privacy and security and how they relate
... and I think this nexus of privacy and security and
accessibility may be of particular interest
<joconnor> https://www.w3.org/WAI/fundamentals/accessibility-principles/ https://usercontent.irccloud-cdn.com/file/v2IXBjHw/image.png
joshue: accessibility is often underestimated
https://www.w3.org/WAI/fundamentals/accessibility-principles/
joshue: w3c has lots of resources
which is good news and bad
... it's often hard for folk to know where to start
<joconnor> https://www.w3.org/WAI/people-use-web/
<joconnor> https://www.w3.org/WAI/fundamentals/components/
joshue: we need to make sure we
separate usable and accessible!
... form should follow function
<joconnor> https://www.w3.org/WAI/fundamentals/accessibility-usability-inclusion/
joshue: speaking in broad terms,
accessibility is about accommodating diversity
... it is often about understanding extreme needs
... designs often converge around the middle but if we design
for diverse needs, we get a great result for all
... key principles
... use clear language and semantics
<joconnor> https://www.w3.org/WAI/fundamentals/accessibility-principles/
<joconnor> https://www.w3.org/blog/2019/12/free-online-course-introduction-to-web-accessibility/
joshue: there's actually a great
online course available for free from the w3c
... the core needs of users don't really change
... the key is finding the overlaps between cohorts
... and then the real challenge is where there are competing
needs
... this is something we are seeing in immersive
environments
... "one size fits one"
melanie: questions from the group?
phil: I can't imagine how
difficult it might be to buy things online with a
disability
... many web pages have semantic markup/structured data using
schema.org but I don't know how commonly that is used
joshue: you're right that it's not all screen readers
<joconnor> https://www.w3.org/WAI/personalization/
joshue: wrt to schema.org, assistive technology generally relies on information on the DOM
<joconnor> https://www.w3.org/WAI/cognitive/ https://usercontent.irccloud-cdn.com/file/cPpIlGsK/image.png
<joconnor> https://www.w3.org/WAI/cognitive/
joshue: there's a COGA task force
<joconnor> https://www.w3.org/TR/coga-usable/
joshue: one of the drivers for
a11y work is policy - for example, public sector websites,
driven by legislation
... but also driven by profitability (example of Tescos where
more accessibile site was also more profitable)
<joconnor> https://www.w3.org/WAI/business-case/
linda: are these policies/procedures/guidelines mandatory in different parts of the world?
joshue: yes - in US section
508
... part of federal legislation which says you must be
accessible to a certain standard to do work with the US federal
government
<joconnor> https://en.wikipedia.org/wiki/EN_301_549
joshue: in Europe, you have
procurement standard 301549 which has been transposed into some
national legislation
... so you're basically breaking the law if you're not
accessible to a certain standard (e.g. WCAG "AA")
<joconnor> https://ec.europa.eu/digital-single-market/en/web-accessibility
peter: title 2 and 3 of the ADA
applies to private industry
... there's about 5-10k law suits
<joconnor> CVAA also https://www.fcc.gov/consumers/guides/21st-century-communications-and-video-accessibility-act-cvaa
peter: and there's a whole slew
of state legislation too in the US
... in summary, even if you aren't covered by Federal
obligations, there's lots more legislation
david benoit: my wife has low vision, and her number 1 gripe is that most sites disable the ability to zoom in... mostly on mobile versions. for low vision uses, the need isn't for screen readability, but magnification.
joshue: thanks for all the
comments
... I should mention a couple of other things for your
attention
<joconnor> https://www.w3.org/TR/xaur/
<joconnor> https://raw.githack.com/w3c/apa/ac2fdf945bf692718f948e438198c9639ddf021e/raur/index.html
<joconnor> https://www.w3.org/WAI/standards-guidelines/mobile/
joshue: user requirements for immersive environments
melanie: also important to consider a11y when selecting payment gateways
joshue: it's important that these requirements goes into tender documents
benoit: are there guidelines for SCA type interactions for WCAG2.1?
<joconnor> https://www.w3.org/TR/WCAG21/#re-authenticating
joshue: there are some new success criteria in 2.1 and in 2.2 relating to authentication
laura: this is a bad time for
retailers!
... it's hard for them to make time
... I think it would be really useful if there were projects
that could be presented to merchants
... and offer merchants the opportunities to be influential in
the outcomes
... most retailers are reactive
... I'm talking here payment-related issues
... I will continue to support this group
... I think we need to be able to paint a vision of what's
coming
... 20% of merchants are leaders and 80% are followers
peter: covid has presented a new
requirement to go online for the first time for merchants
... that survival tactic can be presented as a straightforward
business case at a time when revenue is challenged
sumo: we need to be clear on the
mission and vision
... what are we trying to do?
... why join? when can things be actioned?
melanie: I'm hearing you say we need to get buy-in
sumo: yes - time is of the
essence.
... plus Zoom fatigue!
... we need to make it a clear forum for inputs and ideas as
well as learning
... this should be a place want to come
linda: I would agree with
Laura
... connexus represents convenience and fuel retailers
... EMV fuel vending a huge challenge right now
... cost also a big issue
... retailers are very reactive
... and are scrambling to react to Covid
benoit: on the engagement piece, the service provider group members could be asked to help act as a conduit for their clients
phil: +1
... now is a hard time for everyone
... Amber and I represent an org (GS1) which has members all
round the world that are merchants
... I think there are some events that we have where you could
reach some of the right people
<Karen> +1 Phil's offer to help let more GS1 members know about upcoming events
melanie: are these virtual events?
phil: yes
laura: as a membership org, we
have arrangements with other standards orgs where our members
can participate under the MAG umbrella
... which makes the cost objection go away
... and lets us create a community focussed on standards
... we need to create a bridge so that merchants can see the
value
dezell: I work with Linda at
Connexus
... we have seen tremendous value in w3C for merchants, but it
is a high bar to get them to participate in activities which
are not immediate priorities
... what I am selling people on is the value of horizontal
review across the variety of topics
... it's a wasteland out there for the web of things and the
internet of things - which are important topics for
merchants
... Intel are a channel that I think we should look at
... at NACS/Connexus, we have a long tail of small (2-3 store)
members. We are very supportive of this work - it's hard to
engage those folk
https://docs.google.com/document/d/1PsZy0uz0orjsyxB8-30V-rclzdKWlMfcG-Yoa0nRwpE/edit?usp=sharing
next meeting: December 7th 21h00
This is scribe.perl Revision of Date Check for newer version at http://dev.w3.org/cvsweb/~checkout~/2002/scribe/ Guessing input format: Irssi_ISO8601_Log_Text_Format (score 1.00) Default Present: Joshue, O'Connor, Matt, Orr, nicktr, Steve, Jones, Amber, Walls, Vivi, Marandari, adem, Cifcioglu, Linda, Toth, Karen, Myers, Laura, Townsend, Phil, Archer, melanie, o'brien, Peter_Shikli, Alan, sumantro_das Present: Joshue O'Connor Matt Orr nicktr Steve Jones Amber Walls Vivi Marandari adem Cifcioglu Linda Toth Karen Myers Laura Townsend Phil Archer melanie o'brien Peter_Shikli Alan sumantro_das Found ScribeNick: nicktr Inferring Scribes: nicktr WARNING: No date found! Assuming today. (Hint: Specify the W3C IRC log URL, and the date will be determined from that.) Or specify the date like this: <dbooth> Date: 12 Sep 2002 People with action items: WARNING: IRC log location not specified! (You can ignore this warning if you do not want the generated minutes to contain a link to the original IRC log.)[End of scribe.perl diagnostic output]