System Event Communications
The Systems Team manages systems and services that are
accessed by a wide domain of correspondents, collaborators,
colleagues, and other communicants. These systems and services
are dispersed over a global network of servers.
The W3C Systems Team uses the following methods for
ensuring communication to the appropriate audiences as system
events occur:
- For planned, emergent, or
ongoing events that effect the global Public
audience at large, the Systems Team updates the
W3C Systems Status page to
apprise users of the impact and scope of the specific event.
- For planned events, advance notice is given
detailing the expected duration of the outage and a note on
effected services.
- For emergent issues, the Systems Team ensures a
team member actively provides updates concerning the issue as
information becomes available.
- Upon resolution, the W3C Systems Status page gets
updated.
- For events that have long term impact, the Systems Team
will make a best effort to update and apprise the necessary
audiences using the above methods, supplementing posted
information with updates, as significant changes occur.
- For events that impact narrower or internal audiences the
Systeam only sends notices directly to the concerned users (e.g. by
emailing w3t@w3.org for issues that only impact the Team).
NB: This protocol addresses the communication of system events only, and
not exigencies that may arise with ancillary concurrent events,
e.g., deadline expiry, event registration info, comment
submission, etc. Such exigencies should be carefully coordinated
among all relevant parties, before communication is made with any
effected users.
Systems Team
w3t-sys@w3.org
Last updated: $Date: 2021/07/08 11:28:42 $ by $Author simon $