W3C

Results of Questionnaire WCAG2ICT - Review updated proposals developed on 30-31 May

The results of this questionnaire are available to anybody. In addition, answers are sent to the following email address: maryjom@us.ibm.com

This questionnaire was open from 2024-05-31 to 2024-06-05.

10 answers have been received.

Jump to results for question:

  1. Update definition of "closed functionality"
  2. (1 of 2) SC Problematic for Closed - 1.4.10 Reflow
  3. (2 of 2) SC Problematic for Closed - 2.1.1 Keyboard
  4. (1 of 2) General guidance for 1.4.10 Reflow - Note 5 proposed update to address Issue 377
  5. (2 of 2) General guidance for 1.4.10 Reflow - Note 7 proposed update to address Issue 377

1. Update definition of "closed functionality"

The participants in the extra Friday meeting on 31 May worked to address comments from questions in the survey that was due on 30 May, as well as questions we didn't get to discuss in our Thursday 30 May meeting. This survey covers topics that were in questions 1, 8, and 9 (in the last survey) which are covered in questions 1, 2, and 3, respectively, in this survey. The final two questions in this survey are on proposed changes to address Issue 377.

Due to a discussion on concerns expressed in the last survey regarding the proposed changes to the definition of "closed functionality", the latest proposal is to leave the language as it stands in the current WCAG2ICT editor's draft. This means the changes proposed in PR 375 would be removed and the text would be the original definition, unchanged, as follows:


Option 1: Original definition

closed functionality (as used in WCAG2ICT)

a property or characteristic that prevents users from attaching, installing, or using assistive technology


Indicate whether you agree to Option 1 - the original definition of "closed functionality", as-is. If edits are needed, provide the detailed edits in the survey.

Summary

ChoiceAll responders
Results
Prefer Option 1, as-is. 10
Prefer Option 1, with edits (Provide detailed edits in the survey.)

Details

Responder Update definition of "closed functionality"Comments
Shadi Abou-Zahra Prefer Option 1, as-is.
Phil Day Prefer Option 1, as-is.
Loïc Martínez Normand Prefer Option 1, as-is.
Chris Loiselle Prefer Option 1, as-is.
Olivia Hogan-Stark Prefer Option 1, as-is.
Sam Ogami Prefer Option 1, as-is.
Bruce Bailey Prefer Option 1, as-is.
Mike Pluke Prefer Option 1, as-is.
Fernanda Bonnin Prefer Option 1, as-is.
Gregg Vanderheiden Prefer Option 1, as-is.

2. (1 of 2) SC Problematic for Closed - 1.4.10 Reflow

Note, the original editor's draft content quoted below is for reference only. Option 4 is a result of edits proposed in Question 8 of the 30 May survey results and subsequent discussion on Friday, 31 May. These proposed changes have not been incorporated into the active PR, but will be once consensus is reached.


For comparison only: Original editor's draft content for 1.4.10 Reflow

1.4.10 Reflow - Some software on ICT with closed functionality does not support scrolling content or changing the viewport (examples include software for self-service transaction machines or kiosks). Therefore, there would be no content to which this success criterion applies, meaning the success criterion would be satisfied. Instead, other requirements exist outside of WCAG to address use by persons with low vision (including but not limited to using sufficiently large text and single screen designs).


Option 4: Updated 30 May survey proposal due to survey responses

1.4.10 Reflow - Some software on ICT with closed functionality does not support scrolling content, or zooming or changing the viewport (examples include software for self-service transaction machines or kiosks). Therefore, some other non-WCAG requirements would be needed for products with closed functionality to ensure that content is readable without scrolling in two directions.


Indicate whether Option 4 is ready to incorporate into the editor's draft. If edits are needed, provide the detailed edits in the survey or in the Google doc starting at Option 5: (add new proposals here).

Summary

ChoiceAll responders
Results
Option 4 is ready to incorporate into the editor's draft, as-is. 7
Option 4 is ready to incorporate into the editor's draft, with edits. (Provide detailed edits in the survey or the Google doc.) 3

Details

Responder (1 of 2) SC Problematic for Closed - 1.4.10 ReflowComments
Shadi Abou-Zahra Option 4 is ready to incorporate into the editor's draft, as-is.
Phil Day Option 4 is ready to incorporate into the editor's draft, as-is.
Loïc Martínez Normand Option 4 is ready to incorporate into the editor's draft, as-is.
Chris Loiselle Option 4 is ready to incorporate into the editor's draft, with edits. (Provide detailed edits in the survey or the Google doc.) Should we change the text to read "example include, but are not limited to" rather than examples include? I'm happy either way, but this may help contextualize the "some" software and the "examples" for "some software". When I read "some" I think "which items make up the "some"? We use "some software" and "some other non-WCAG requirements". To me, the use of "some" is somewhat over used.
Olivia Hogan-Stark Option 4 is ready to incorporate into the editor's draft, as-is.
Sam Ogami Option 4 is ready to incorporate into the editor's draft, as-is.
Bruce Bailey Option 4 is ready to incorporate into the editor's draft, with edits. (Provide detailed edits in the survey or the Google doc.) +1 to Chris L edit.

My editorial nits:
(1) comma is needed inside "or zooming or changing"
(2) without scrolling in two *dimensions*
Mike Pluke Option 4 is ready to incorporate into the editor's draft, as-is.
Fernanda Bonnin Option 4 is ready to incorporate into the editor's draft, with edits. (Provide detailed edits in the survey or the Google doc.) +1 to Chris and Bruce's edits.

The last part of the sentence: " ensure that content is readable without scrolling in two directions." feels contradictory with one of the ICT limitations listed: "ICT with closed functionality does not support scrolling content"; if it doesn't support scrolling then it follows that the content would be readable without scrolling in two directions (or that it wouldn't be readable because there is no scrolling).

The original text: "to address use by persons with low vision" covers better the intent of the S.C.
Gregg Vanderheiden Option 4 is ready to incorporate into the editor's draft, as-is.

3. (2 of 2) SC Problematic for Closed - 2.1.1 Keyboard

The Friday sub-group took as input the survey results from Question 9 in the survey that was due on 30 May, and further refined the proposed content into two options. The PR has not been updated to include these proposals since there are 2 options. Once consensus is reached the PR will be updated accordingly.


For comparison only: Original content for 2.1.1 Keyboard

2.1.1 Keyboard - Assumes operation via a keyboard interface which also allows for alternative input devices. When a product with closed functionality does not have a standard keyboard or an alternative input device cannot be connected, it may not be possible to satisfy this success criterion. It may be possible to address some user needs (such as offering input methods that support users with low vision, without vision, or limited manual dexterity).


Option 9c: Changed 2nd sentence (a or b)

2.1.1 Keyboard - Assumes operation via a keyboard interface which also allows for alternative input devices. It may not be possible to satisfy this success criterion when a) the ICT does not have a built-in keyboard, and b) it does not provide, or allow installation or connection of, an alternative input method (hardware or software) that provides keyboard-like functionality.


Option 10: Edits to address all concerns from the group (hopefully)

2.1.1 Keyboard - Assumes operation via a keyboard interface which also allows for alternative input devices. It is possible to satisfy this success criterion if a) the ICT has a built-in keyboard, or b) provides, or allows installation or connection of, an alternative input method (hardware or software) that provides keyboard-like functionality. A keypad that provides full access to functionality could be considered a keyboard.


Indicate which proposal you prefer, and whether the proposed changes are ready to merge into the editor's draft. If edits are needed, provide the detailed edits in the survey or in the Google doc starting at Option 11: add new proposals here

Summary

ChoiceAll responders
Results
Option 9c is ready to merge into the editor's draft, as-is. 1
Option 9c is ready to merge into the editor's draft, with edits. (Provide detailed edits in the survey or the Google doc.) 1
Option 10 is ready to merge into the editor's draft, as-is. 4
Option 10 is ready to merge into the editor's draft, with edits. (Provide detailed edits in the survey or the Google doc.) 4

Details

Responder (2 of 2) SC Problematic for Closed - 2.1.1 KeyboardComments
Shadi Abou-Zahra Option 10 is ready to merge into the editor's draft, with edits. (Provide detailed edits in the survey or the Google doc.) Slight edit from Option #10, to replace "provides, or allows installation or connection of," with "supports" -- the reason is that basically any ICT with a USB or Bluetooth port allows connection with a keyboard but that does not necessarily mean that it was designed to work with a keyboard.
Phil Day Option 10 is ready to merge into the editor's draft, as-is. Also happy with 9c.
Loïc Martínez Normand Option 10 is ready to merge into the editor's draft, with edits. (Provide detailed edits in the survey or the Google doc.) +1 to Shadi's edit.
I can accept 10 without edits.
Chris Loiselle Option 10 is ready to merge into the editor's draft, with edits. (Provide detailed edits in the survey or the Google doc.) +1 to Shadi's recommendation on edits.
Olivia Hogan-Stark Option 10 is ready to merge into the editor's draft, as-is.
Sam Ogami Option 10 is ready to merge into the editor's draft, as-is.
Bruce Bailey Option 9c is ready to merge into the editor's draft, as-is. If we go with Option 10, it should lose the last sentence.

The last sentence of Option 10 does not clarify well enough IMHO that a *physical* keypad is probably fine. If we mention physical keypad as an example, EZ Access ® should *also* be included as an example.
Mike Pluke Option 10 is ready to merge into the editor's draft, with edits. (Provide detailed edits in the survey or the Google doc.) +1 to Shadi's edit.
Fernanda Bonnin Option 10 is ready to merge into the editor's draft, as-is. also ok with option 9c.
Gregg Vanderheiden Option 9c is ready to merge into the editor's draft, with edits. (Provide detailed edits in the survey or the Google doc.) Since this is the CLOSED functionality section -- we are not supposed to be saying what the rule SHOULD be -- we are just making notes about PROBLEMS and or things that should be covered. Hence 10 seems out of scope for our work.

I would go with 9c but include the final sentence from 10 (A keypad that provides full access to functionality could be considered a keyboard.)

4. (1 of 2) General guidance for 1.4.10 Reflow - Note 5 proposed update to address Issue 377

This question is to review the first part of a proposed update to the general guidance for 1.4.10 Reflow Note 5. Microsoft expressed concerns with the existing note and suggested some changes in Issue 377.

You can read the proposal in-context (will appear as Note 5) in the Google doc section Applying SC 1.4.10 Reflow to Non-Web Documents and Software. NOTE: There is not yet a PR that has these proposed changes incorporated.

You can review the updated content in-context (will appear as Note 1) in Applying SC 2.4.11 Focus Not Obscured (Minimum) to Non-Web Documents and Software from PR 378.


For comparison, the original text

NOTE 5: The intent section refers to the ability for content to reflow when user agent zooming is used to scale content or when the viewport changes in width. For non-web software, this means that when users scale content, adjust the size of a window or dialog, or change the screen resolution, the content will reflow without loss of information or functionality, and without requiring scrolling in two dimensions; or that the application works with platform features to meet this success criterion.


Option 2: Microsoft’s Proposed Adjustment (with task force edits)

NOTE 5: The intent section refers to the ability for content to reflow (equivalent to 320 CSS pixels wide for vertical scrolling content or 256 CSS pixels tall for horizontal scrolling content) when user agent zooming is used to scale content or when the viewport changes in size. For non-web software, this means that when users scale content, adjust the size of a window or dialog, or change the screen resolution, the content will reflow meeting this success criterion without loss of information or functionality, and without requiring scrolling in two dimensions; or that the application works with platform features to meet this success criterion.


Indicate which proposal you prefer, as well as whether that proposal is ready to incorporate into the editor's draft. If any edits are needed, add them to the survey or Google doc starting at Option 3 - new proposals go here.

Summary

ChoiceAll responders
Results
Option 2 is ready to merge into the editor's draft, as-is. 7
Option 2 is ready to merge into the editor's draft, with edits. (Provide detailed edits in the survey or the Google doc.) 3

Details

Responder (1 of 2) General guidance for 1.4.10 Reflow - Note 5 proposed update to address Issue 377Comments
Shadi Abou-Zahra Option 2 is ready to merge into the editor's draft, as-is.
Phil Day Option 2 is ready to merge into the editor's draft, as-is.
Loïc Martínez Normand Option 2 is ready to merge into the editor's draft, as-is.
Chris Loiselle Option 2 is ready to merge into the editor's draft, as-is.
Olivia Hogan-Stark Option 2 is ready to merge into the editor's draft, as-is.
Sam Ogami Option 2 is ready to merge into the editor's draft, as-is.
Bruce Bailey Option 2 is ready to merge into the editor's draft, as-is.
Mike Pluke Option 2 is ready to merge into the editor's draft, with edits. (Provide detailed edits in the survey or the Google doc.) I find the text in brackets a poor, and potentially confusing, alternative to the wording actually used in the SC. Therefore, at the cost of 6 extra words, I propose that it be replaced by the word ordering used in the SC as follows:

**(for vertical scrolling content at a width equivalent to 320 CSS pixels, or for vertical scrolling content at a height equivalent to 256 CSS pixels)**

Also, there should be a comma between "reflow" and "meeting" in the last sentence
Fernanda Bonnin Option 2 is ready to merge into the editor's draft, with edits. (Provide detailed edits in the survey or the Google doc.) With Mike's edits.
Gregg Vanderheiden Option 2 is ready to merge into the editor's draft, with edits. (Provide detailed edits in the survey or the Google doc.) we currently say
For non-web software, this means ...
that sounds deterministic. Suggest slight change in wording so it goes back to opinion or advice
For non-web software, this would seem to map to "when users... meeting the *intent* of this ...."

5. (2 of 2) General guidance for 1.4.10 Reflow - Note 7 proposed update to address Issue 377

This question is to review the second part of a proposed update to the general guidance for 1.4.10 Reflow Note 7. Microsoft expressed concerns with what we have in the editor's draft and suggested some changes in Issue 377.

You can read the proposals in-context (will appear as Note 7) in the Google doc section Applying SC 1.4.10 Reflow to Non-Web Documents and Software. NOTE: There is not yet a PR that has these changes incorporated since there are two choices.


Of note, the first and second paragraphs of Option 3 and 4 are unchanged from the existing editor's draft content. The change is the addition of the third paragraph.


Option 3: Restated Microsoft proposal

NOTE 7: As written, this success criterion can only be met by non-web documents or software where the underlying user agent or platform can present content at a width equivalent to 320 CSS pixels for vertical scrolling content and a height equivalent to 256 CSS pixels for horizontal scrolling content.

When the underlying user agent or platform does not support these dimensions for scrolling, reflow is encouraged as this capability is important to (people) with low vision. As a reasonable benchmark, evaluate at the nearest size to what the Reflow success criterion specifies.

When users modify zoom, scaling, and/or display resolution at the platform software level (e.g. Operating System), it impacts the size of all applications and the platform software itself. This can result in unwanted consequences for applications where exceptions to 1.4.10 Reflow apply, and could lead to a poor user experience.


Option 4: Edit of Option 3: tradeoffs, not just poor user experience

The proposed additions to Option 3's text are shown in bold below. Additionally, the last phrase of the last paragraph of Option 3 was edited out in this proposal.

NOTE 7: As written, this success criterion can only be met by non-web documents or software where the underlying user agent or platform can present content at a width equivalent to 320 CSS pixels for vertical scrolling content and a height equivalent to 256 CSS pixels for horizontal scrolling content.

When the underlying user agent or platform does not support these dimensions for scrolling, reflow is encouraged as this capability is important to (people) with low vision. As a reasonable benchmark, evaluate at the nearest size to what the Reflow success criterion specifies.

When users modify zoom, scaling, and/or display resolution at the platform software level (e.g. Operating System), it impacts the size of all applications and the platform software itself. This can result in improved readability in some applications but unwanted consequences in others, such as applications where exceptions to 1.4.10 Reflow apply.


Indicate which proposal you prefer, as well as whether that proposal is ready to incorporate into the editor's draft. If any edits are needed, add them to the survey or add them to the Google doc starting at Option 5 - new proposals go here.

Summary

ChoiceAll responders
Results
Prefer Option 3, and it is ready to merge into the editor's draft, as-is. 1
Option 3, and it is is ready to merge into the editor's draft, with edits. (Provide detailed edits in the survey or the Google doc.)
Prefer Option 4, and it is ready to merge into the editor's draft, as-is. 8
Option 4, and it is is ready to merge into the editor's draft, with edits. (Provide detailed edits in the survey or the Google doc.)

(1 response didn't contain an answer to this question)

Details

Responder (2 of 2) General guidance for 1.4.10 Reflow - Note 7 proposed update to address Issue 377Comments
Shadi Abou-Zahra Prefer Option 4, and it is ready to merge into the editor's draft, as-is.
Phil Day Prefer Option 4, and it is ready to merge into the editor's draft, as-is. But could accept option 3 if the majority prefer that.
Loïc Martínez Normand Prefer Option 4, and it is ready to merge into the editor's draft, as-is.
Chris Loiselle Prefer Option 4, and it is ready to merge into the editor's draft, as-is.
Olivia Hogan-Stark Prefer Option 4, and it is ready to merge into the editor's draft, as-is.
Sam Ogami Prefer Option 4, and it is ready to merge into the editor's draft, as-is.
Bruce Bailey Prefer Option 3, and it is ready to merge into the editor's draft, as-is. I am also okay with Option 4 but *without* the end clause. That is, stop at "unwanted consequences in others." Do not include "such as applications where exceptions to 1.4.10 Reflow apply." IMHO, having the single example is counterproductive. There can be unwanted consequences even for application where the exceptions don't apply.
Mike Pluke Prefer Option 4, and it is ready to merge into the editor's draft, as-is.
Fernanda Bonnin Prefer Option 4, and it is ready to merge into the editor's draft, as-is.
Gregg Vanderheiden Boy this sentence is in both and I can not decypher it.

When the underlying user agent or platform does not support these dimensions for scrolling, reflow is encouraged as this capability is important to (people) with low vision. As a reasonable benchmark, evaluate at the nearest size to what the Reflow success criterion specifies.

we need to fix it or use more or different words

More details on responses

  • Shadi Abou-Zahra: last responded on 3, June 2024 at 07:51 (UTC)
  • Phil Day: last responded on 3, June 2024 at 08:26 (UTC)
  • Loïc Martínez Normand: last responded on 3, June 2024 at 08:54 (UTC)
  • Chris Loiselle: last responded on 3, June 2024 at 13:05 (UTC)
  • Olivia Hogan-Stark: last responded on 3, June 2024 at 14:14 (UTC)
  • Sam Ogami: last responded on 3, June 2024 at 17:28 (UTC)
  • Bruce Bailey: last responded on 3, June 2024 at 21:05 (UTC)
  • Mike Pluke: last responded on 3, June 2024 at 21:19 (UTC)
  • Fernanda Bonnin: last responded on 4, June 2024 at 21:03 (UTC)
  • Gregg Vanderheiden: last responded on 5, June 2024 at 21:58 (UTC)

Non-responders

The following persons have not answered the questionnaire:

  1. Mary Jo Mueller
  2. Mitchell Evan
  3. Charles Adams
  4. Daniel Montalvo
  5. Shawn Thompson
  6. Laura Miller
  7. Anastasia Lanz
  8. Devanshu Chandra
  9. Bryan Trogdon
  10. Thorsten Katzmann
  11. Tony Holland
  12. Kent Boucher

Send an email to all the non-responders.


Compact view of the results / list of email addresses of the responders

WBS home / Questionnaires / WG questionnaires / Answer this questionnaire